Our Team

Karen Martin, Principal

Karen Martin specializes in applying Lean Enterprise principles and tools in service, administrative and data-intensive environments.  Her broad understanding of operations design and business management stems from her experience building the operational infrastructure for several start-up operations with annual growth that ranged from 50-100%. 
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Mike Osterling, Associate

Mike Osterling specializes in Lean Enterprise implementation and training in both manufacturing and non-manufacturing environments.. As Lean Manufacturing Manager for Square D Company, he led their transition from traditional production to an operation focused on aggressive continuous improvement. Plant-wide improvements included: 65% reduction in DPMs, 52% reduction in customer complaints, 79% reduction in accident rate, 59% improvement in productivity, 530% improvement in WIP turns, lead time reduction from three days to 15 minutes, 80% scrap reduction and a 93% increase in space utilization.
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Ric Van Der Linden, Associate

Ric Van Der Linden’s career has focused on Continuous Improvement in manufacturing and healthcare.  For the past 15 years he has led and supported business growth including the start up of two large manufacturing operations (US and Mexico) which included facilities, equipment and staffing.  He has managed production operations and has also applied Lean and Six Sigma continuous improvement approaches in non-manufacturing environments, including healthcare.
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