The recession has upset a record period of global growth and expansion, forcing entire industries to rethink their business model. Focusing on core businesses to ensure continued market share and profitability, many organizations will apply Lean and Six Sigma efforts directed at key cost, quality and service objectives in order to maximize value and reduce cost. And many will fail at meeting those objectives. After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs often fail: chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale.
A powerful model of what makes a high performance organization.
This fast-moving book gives managers a series of practical, proven strategies and tools to improve performance to get better results immediately.
Karen shares her extensive experience assisting companies in their improvement efforts and identifies capabilities common among organizations that have achieved sustainable outstanding success.
To create a visual reminder about the four conditions you need to establish to become an outstanding organization, we’ve partnered with Successories, the market leader for inspirational products and awards. Clarity, Focus, Discipline and Engagement are available in three poster styles, and in both framed and unframed versions. You can buy them individually or in a set with all four. We hope you enjoy these posters as much as we did in creating them.Get the Posters ►