Category Archives: Management
Got Mad Coaching Skills?
If you’re a leader or an improvement professional, becoming an effective coach is THE capability to be developed and, frankly, most people in these roles are not very good at it. Why? Because most people with an aptitude for and … More ►
Good Reading
One of my New Year’s resolutions is to implement pull in as many places as I can. Early last year I implemented it quite successfully in my closet (no new clothes unless something goes). My new area of focus: the … More ►
Posted in Book reviews, Leadership, Lean, Management
Tagged Art Byrne, Bob Petruska, Book reviews, continuous improvement, customer value, gemba, kaizen, Laws of Subtraction, Lean, Matt May, Toyota, value-adding, W. Edwards Deming
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Consistency is Key
“In the unsexy tedium of daily operations, consistency is key.”
This is a line from p. 107 of my new book, The Outstanding Organization. As I’ve been giving book-related talks, receiving emails from readers, and working with clients on the journey … More ►
