Tag Archives: communication

Decision-Making Hierarchy

As many of you know, I’m a rabid fan of clarity (along with focus, discipline, and engagement, the foundational organizational behaviors that I address in The Outstanding Organization).
In many organizations, the opposite of clarity—ambiguity—is the productivity-sapping, chaos-producing norm. By trading … More ►

Posted in Leadership | Tagged , , , , , , , , , , , , , | 4 Comments

Hello Phone: Welcome Back!

A disciplined Lean thinker is always looking to improve his or her own personal efficiency and effectiveness. Lately I’ve had ample opportunity to explore how we’re using–or not using as the case may be–an “old-fashioned” tool: the telephone. Are you … More ►

Posted in Personal productivity | Tagged , , , , , , , , , , , , | Leave a comment