Decision-Making Hierarchy

As many of you know, I’m a rabid fan of clarity (along with focus, discipline, and engagement, the foundational organizational behaviors that I address in[…]

The Allure (and Myth) of Multitasking

As I explain the Focus chapter in The Outstanding Organization, multitasking is a fallacy—you can only perform one cognitive task at a time. What you actually[…]

Avoiding Organizational ADD

Outstanding organizations—indeed outstanding individuals—are highly proficient in two related skills: prioritization and focus. They don’t flit from one project or goal to the next, in[…]

Accountability or Chaos?

New clients nearly always list “greater accountability” on their short list of performance improvement goals. Leaders cite missed project deadlines, finger pointing, and “not my problem”[…]