Eiji Toyoda: A Consummate Leader (1913-2013)

The world lost one of its brightest business leaders this week, Eiji Toyoda. Fortunately, he left behind a legacy of leadership philosophies and practices that[…]

When “Corporate” Gets in the Way

One of the things that pains me the most is when I hear people saying they can’t make improvement because “Corporate” won’t allow it or[…]

The True Meaning of Kaizen

I love learning. Especially when it’s about something I thought I understood already. Enter this gem I received in this morning’s email. This video, produced[…]

Good Reading

One of my New Year’s resolutions is to implement pull in as many places as I can. Early last year I implemented it quite successfully[…]

Metrics-Based Process Mapping: What & How

Mike Osterling and my new book, Metrics-Based Process Mapping, appears to be striking a cord with many. Yesterday I held a webinar with the highest[…]

Hello Phone: Welcome Back!

A disciplined Lean thinker is always looking to improve his or her own personal efficiency and effectiveness. Lately I’ve had ample opportunity to explore how[…]