The Case for Kaizen Events

One thing that there’s no shortage of in life is criticism about things we don’t fully understand—or haven’t experienced success with. Another thing there’s no[…]

Problem Solving: Is There an Easier Way?

For many months now, I’ve have a rash of random encounters and conversations with people who mention in one form or another that they want[…]

Got Mad Coaching Skills?

If you’re a leader or an improvement professional, becoming an effective coach is THE capability to be developed and, frankly, most people in these roles[…]