Developing Lean “Chops”

Friday was a deeply gratifying day. It was one of those joyful days that, as a improvement consultant/coach and change “facilitator,” makes up for those[…]

Developing People: The Bane of “Training”

I frequently receive calls from prospective clients who seek “training” of some sort. The requests include Lean overviews, problem-solving workshops, value stream mapping training, and[…]