Why does your organization exist? Does everyone understand this? Are all decisions aligned with this?
What problems do your products solve for your customers? Do they want more than you’re delivering?
Does everyone understand what matters NOW? Do you have the will to say “no” or “not yet”?
How does work get done? Is it both efficient and effective? Is it continuously improved?
Have you created an environment that draws on every team member’s skills and creative potential?
We guide you to a new way of operating - and to new levels of performance.
We help you set priorities, deploy resources properly and stay focused.
We help you deliver greater value with greater ease and at lower cost.
We help you improve work systems, decision-making systems, and processes.
We help you discover what you need to take your business performance to the next level.
We help you build Lean practices and capabilities from your executive team to the frontlines.
We offer mindfulness training to maximize the effectiveness and well-being of your workforce.
Our president, Karen Martin, speaks on a variety of topics, including content from The Outstanding Organization and Clarity First.
Check out Karen’s solo books and books co-authored with Mike Osterling.
Our webinars are both provocative and practical. We make learning fun!
This is an important read. Thank you @VanityFair for covering. I hadn’t considered a lot of this. https://t.co/fcVn3Opoxp
#Clarity and #Lean management are bedfellows. Thank you @MHBusiness for covering the first webinar on the subject - https://t.co/0oAEC59Uk4
With all the bad news we’re exposed to, it’s important to remember that a lot is going well in the world. Check out… https://t.co/YdRdfeSDqH
On this week's episode @KarenMartinOpEx and @BackdoorAgile have a great conversation around value stream mapping! C… https://t.co/E8utyxbNzW
Ran across one of Steve Jobs' original job applications (doing research for job application software options for my… https://t.co/4h1M38lnfd
What a wonderful thing to wake up to! #ClarityFirst is #1 Amazon Audiobook in Business Operations Research -… https://t.co/6vAMTXggqC
Honored to join the wonder women who’ve come before me! Thank you, @GoLeanSixSigma! https://t.co/GxZin96wNc
How well does your organization do in establishing relevant few #priorities? Learn a process for doing just that ne… https://t.co/5epDL7Iy0i
Check out @ChuckLeddy's interview with one of our greatest minds, @danariely, re his powerful book:… https://t.co/MdbjzESHtq
#HandHygiene is a global healthcare problem. Our client is making good progress. #PDSA baby! https://t.co/JS2rvUYh5s
I love @IncheonAirport1! Clean, beautiful, live classical music, and visual interest everywhere you look. https://t.co/jeWObOwyy6
@Gemba_Ron @GregHJacobson @GembaAcademy Having @MatthewEMay @MarkGraban @menloprez @KarenMartinOpEx @jmiller_kaizen… https://t.co/x3sUewdx6h
Just in! Clarity First, ready to pick up some gems from one of our best continuous improvement thought leaders!… https://t.co/AlA0JI72by
Do you feel like there's a lack of clarity at work? Let's change that! Take the Clarity First quiz:… https://t.co/bCl9fiZOoU
While all of the "ways" in Lolly's article are important, the third and fifth are stand-outs in how much they diffe… https://t.co/tfLNg8CGrS
We are all learners and teachers. How to get better at each? Learn by Preparing to Teach - Spot-on post by… https://t.co/TwAQFQXxXV
Excellent post. Thank you Katie! https://t.co/IdQW7Dq0AW
Humble inquiry questions like WHAT and HOW are much more likely to illicit actual thinking and feedback than closed… https://t.co/ZPJrvO2jLj
The AE team got together with @ZilkerMedia last night to celebrate the opening of their new office! We know there w… https://t.co/P6ftPU9BTd
When you're in a heated argument, stop and ask "What evidence would change your mind?" If the answer is nothing, th… https://t.co/mgQIe8lho3
Benjamin Franklin said, "Tell me and I forget. Teach me and I remember. Involve me and I learn." Today, 70 students… https://t.co/DMC4UTgzqt
RIP Tom Wolfe — a phenomenal writer of non-fiction and fiction, an eloquent speaker, and a dashing dresser. Love th… https://t.co/AFrCQ74VNK
We're excited to announce that @KarenMartinOpEx's Clarity First Quiz is now live! Take the quiz and let us know how… https://t.co/HQjhVMm0co
How strong is your organization? @KarenMartinOpEx offers this quick assessment to gauge performance from the persp… https://t.co/oNJ0gvxPgn
“Purpose keeps organizations heading toward their True North goals even in times of major challenge or high distrac… https://t.co/UtkpEMYoKh
@KarenMartinOpEx Welcome to Dallas! I have lived in Flower Mound (NW side of the metro plex) for 16 years.
@KarenMartinOpEx I see. Clarity. Thanks
I love this visual to clarify decision making! I just started and flipped through Clarity First from… https://t.co/UFsg5sLZpl
Consider bringing a team to #HCsummit18 to enhance your experience. Spots are filling fast, register today!… https://t.co/wD0UwHuMAH
These came just in time for a long bus ride to Stony Brook! Bring it on #NYC traffic! #WinnerWinner Thanks… https://t.co/tr3TWvcdoA
For the doctor, the best source about the patient’s problem is the patient. But on average the doc interrupts the p… https://t.co/poDtmNpmuN
This month in the Wonder Women of Quality pantheon we are honored to highlight operational excellence leader, coach… https://t.co/m4p1vTy004
After-webinar book club! Essential reading: Value Stream Mapping by @KarenMartinOpEx https://t.co/Cz6OTwFqi2
@KarenMartinOpEx @danmarkovitz @SouthwestAir Also just design, why isn't the yellow breathing part bigger? Even bef… https://t.co/ZZhLpwhiL2
@KarenMartinOpEx @TorontoPearson I’m seeing them in a lot of places (even IKEA). The trick is: don’t go asking secondary questions.
@danto_ma @KarenMartinOpEx As long as the quest for certainty is not conflated with the quest for clarity.
“One would not seek clarity if one was not curious” @KarenMartinOpEx curiosity + humility => clarity #innovation… https://t.co/I6cqdioVqI
“One of the top reasons why organizations have trouble improving performance is because they aren't clear about wha… https://t.co/H3b5WqKv2X
@mrmarksmeets @KarenMartinOpEx Congratulations on winning! Enjoy @KarenMartinOpEx’s book (I did!) and the Japanese… https://t.co/rRF3rv4op1
Oh a special package came in the mail today excited #videocomingsoon #clarityfirst… https://t.co/d2MWMROwBS
“One of the largest, overlooked issues is the volume of wasted work done in environments with unclear priorities.”… https://t.co/EL7A2gSmYs
@KarenMartinOpEx But clarity would reveal (or at least interfere ) with their use of ambiguity to appeal to simulta… https://t.co/sSNdwsRRkk
@KarenMartinOpEx @dorieclark I have an excel worksheet with start and stop button macros that I give to staff to re… https://t.co/omcbMmI1V8
RT @SkipPrichard: “Purpose is your why. Why does your organization exist? Why do you deliver the particular goods o… https://t.co/i8sUeT4Z2O
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