Customer Appreciation: The WestJet Way

Finally, there’s a glimmer of hope in an industry known for abysmal customer service.

I flew on Canada-based WestJet several times this year and found it to be one of the most customer-friendly air travel experiences I’ve had. But don’t take my word for it: look at what 250 passengers recently experienced.

This video gives me hope that the concept of VALUE is understood by at least one airline.

by Daniel Langston reply

What a great message….thanks for sharing.

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