What We Do

We help you create strategies, operations, and work environments that maximize human potential, deliver exceptional customer value, and ensure ongoing profitability and growth.

Purpose

Why does your organization exist? Does everyone understand this? Are all decisions aligned with this?

Product

What problems do your products solve for your customers? Do they want more than you’re delivering?

People

Have you created an environment that draws on every team member’s skills and potential?

Process

How does work get done? Is it both efficient and effective? Is it continuously improved?

Priorities

Does everyone understand what matters NOW? Do you have the will to say “no” or “not yet”?

 

Services We Offer

Full Transformation

We guide you to a new way of operating—and to new levels of performance.

Strategy Deployment

We help you set priorities, deploy resources properly and stay focused.

Value Stream Transformation

We help you deliver greater value with greater ease and at lower cost.

Targeted Improvement

We help you improve work systems, decision-making systems, and processes.

Lean Assessments

We help you discover what you need to take your improvement journey to the next level.

Leadership & Workforce Development

We help you build Lean practices and capabilities from your executive team to the frontlines.

2000+

Improvement Activities

100+

Value Stream Transformations

3000+

Workshop participants

30+

Countries

Recent Tweets

  • From Toyota leader: Small # direct reports is only way to allow appropriate time for ppl dev (3/3) #HR

    @KarenMartinOpEx

  • From Toyota leader: they DO outsource some to reduce labor costs - primarily low quality risk tasks. (2/3)

    @KarenMartinOpEx

  • From Toyota leader I sat next to yesterday: confirmed that not pulling the #andon & allowing problem past is big no-no. #lean

    @KarenMartinOpEx

  • Gorgeous view above Salt Lake City! Beautiful day for flying @Delta. https://t.co/7SXQgbwKhO

    @KarenMartinOpEx

  • Sitting next to a Toyota leader on a flight. GREAT convos re Toyota culture! Lucky me!

    @KarenMartinOpEx

  • Thrilled to be #speaking! I look forward to meeting you and your outstanding team! https://t.co/6vLhh2sEJg

    @KarenMartinOpEx

Latest Posts

Building the Fit Organization (with Dan Markovitz)

January 21, 2016

The corporate landscape is littered with the carcasses of companies that have failed in their pursuit of the Toyota Way. Their efforts fail precisely because […]

Value Stream & Process Mapping

December 19, 2015

Since Mike Osterling and I released our latest book, Value Stream Mapping, we’ve received a lot of questions about which level of mapping–value stream vs. […]

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Lean for the Holidays

December 15, 2015

Over the past few days, I’ve received a number of  clever holiday and Lean-themed videos, maps, and stories that I thought I’d share. I’m sure […]

Process Change: Communication & Training

October 22, 2015

Rolling out process improvements is a common point of failure in organizations. In this webinar, you’ll learn tips for proper communication and learning so that […]

Think Simple.

Profit Through Simplicity isn’t just our tagline. It’s a core value that informs everything we do. It’s who we are. It’s where you’d like to go. Invite us to guide you on your journey.

Do Simple.

Business is increasingly complex. Your operation doesn’t have to become increasingly complicated. Simplify to delight your customers, reduce frustration, and save money.

Books

Learn Lean

Our Team

Mark Graban

Tina Jackson

Karen Martin

Mark Minukas

Tiffany Mock

Tracy O’Rourke

Mike Osterling

Mary Savoy

Ric VanDerLinden

Brent Wahba

Chad Walters

Jerry Wright

Value. Flow. Profit.

The Karen Martin Group is your source for making it happen.