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Recent Posts

The Human Side of Value Stream Mapping January 27, 2015

When you think of value stream transformation, what are the most common desired outcomes that come to mind? Shorter lead times? Higher quality? Reduced expenses? Expansive thinkers often go beyond these classic performance indicators and aim for improvements such as … More ►

Eliminate the Need for Heroics August 5, 2014

Any leader or skilled improvement professional knows that metrics are necessary to define what success looks like, measure progress toward a defined target, and assess performance against defined standards. Metrics also serve as a powerful way to demonstrate improvement success … More ►

Leadership: What’s Love Got to Do With It? June 16, 2014

In 2012, I spoke at the Lean HR Summit, which is one of the many excellent annual Summits delivered by Lean Frontiers. I had heard about David Veech‘s work (@DavidVeech) at Ohio State and was eager to hear him speak. So I … More ►

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