The Karen Martin Group, Inc.

After my keynote at the American Society for Quality’s World Conference, I finally caught up with Square Peg Musing’s Scott Rutherford for a podcast interview. Scott and I have been “two ships passing in the night” at various conferences. It … More ►

After receiving notification that I won a 2013 Shingo Research Prize for my book, The Outstanding Organization, the Shingo organization asked me to submit a video that summarizes by book. I’ve always admired Dan Pink’s trailer about his book, Drive, which was … More ►

If you’re a leader or an improvement professional, becoming an effective coach is THE capability to be developed and, frankly, most people in these roles are not very good at it. Why? Because most people with an aptitude for and … More ►